Shipping policy

Order Processing & Handling All orders are processed within 2 to 3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates We offer flat-rate shipping options calculated at checkout. All domestic orders are shipped via UPS. Estimated delivery times range from 1 to 5 business days from the date of shipment.

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email containing your UPS tracking number once your order has shipped. The tracking number will become active within 24 hours.

Customs, Duties, and Taxes The business is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at kevin@klhwoodcraft.com.